The Direct Debit Guarantee | Hope for Justice

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We use cookies to help make this website better. Here’s our Privacy Policy, explaining how we use cookies. You can change the cookie settings on your browser. Otherwise, we’ll assume you’re OK to continue. | Hope for Justice is a 501(c)(3) not for profit organization in the USA. All gifts received are tax deductible as charitable contributions for federal income tax purposes (EIN 75-3179471). | Hope for Justice is a registered charity in England & Wales (no. 1126097) and in Scotland (no. SC045769), and a company limited by guarantee, registered in England and Wales, number 6563365. Registered office: 30 Old Bailey, London, EC4M 7AU. | Hope for Justice (Australia) Ltd, ABN 28 639 382 782, is a registered charity with the Australian Charities and Not-for-profits Commission (ACNC) and granted public benevolent institution (PBI) status. Donations of $2 or more are fully tax deductible in Australia as allowed by law. Registered office: 477 Boundary Street, Spring Hill QLD 4000.

The Direct Debit Guarantee

This Guarantee is offered by all banks and building societies that accept instructions to pay Direct Debits.
If there are any changes to the amount, date or frequency of your Direct Debit Hope for Justice will notify you 3 working days in advance of your account being debited or as otherwise agreed. If you request Hope for Justice to collect a payment, confirmation of the amount and date will be given to you at the time of the request.
If an error is made in the payment of your Direct Debit, by Hope for Justice or your bank or building society, you are entitled to a full and immediate refund of the amount paid from your bank or building society
If you receive a refund you are not entitled to, you must pay it back when Hope for Justice asks you to.
You can cancel a Direct Debit at any time by simply contacting your bank or building society. Written confirmation may be required. Please also notify us.

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