This is to confirm that members of Hope for Justice staff will be making telephone calls in November to people who expressed an interest in our charity’s work via the Eden.co.uk website via the number 0161 528 0796.

We will be asking people to consider setting up a regular gift to fund the charity’s work, via Direct Debit. We have started using an enhanced service provided by the banking industry, so we are able to set donors up over the telephone. All the normal safeguards of the Direct Debit Guarantee still apply and we will always confirm your Direct Debit Instruction details to you in writing. As per the Direct Debit Guarantee, if at any time money is debited from your account incorrectly, the banks and building societies guarantee to refund it. Secondly, no changes to the date, frequency or amount debited can be made without notifying you at least 3 working days in advance of your account being debited. And finally, you have the right to cancel any Direct Debit at any time by simply contacting your bank or building society. Please also notify us. A copy of these safeguards will be included in the confirmation email you receive if you set up a Direct Debit.